support portal

FAQ 5

• Technical & Diagnostic Assistance
• Spare Part Delivery Times
• Order Dispatch Times
• Returns Procedure
• Where Can I Get A Discount Code?

Getting Started 5

• Getting Help Using Support Tickets
• How To Find Spare Parts
• Can't Find the Size You Need
• The New Part Isn't The Same As The Old One, Why?
• Obsolete Spare Parts

About The Helpdesk & Tickets 3

• What Is A Ticket?
• Ticket Closed Explained
• Creating A Ticket

Forums Support 3

• Trade Access To The Forums
• Lost/Forgotten Username Recovery
• Lost/Forgotten Password

Trade FAQs 2

• Engineer Search Common Questions & Answers
• Finding Agents & Employees For Repair Work

General Parts Identification Articles 1

• Identifying Hettich Door Hinges